Durban – UMGENI Water has planned a 19-hour shutdown on Thursday on their raw water conveyance line to repair a failed scour valve. This will result in a 50% reduced treatment capacity from Durban Heights waterworks that supplies most areas in Durban.
This shutdown will allow only 280 megalitres a day of water to be treated for distribution to eThekwini Water and Sanitation customers as opposed to an average of 550 megalitres.
This is to allow for minor work to be done and residents are urged to plan to be without water for only a short period until the system can be recharged to its full supply.
Risk assessments have been carried out and if this repair is not carried out, we risk an emergency where further failure could result in two months’ shortage of supply.
The shutdown is planned to start tomorrow from 1am until 8pm.
EThekwini Water and Sanitation Unit will be implementing intermittent closing of strategic reservoir outlets to protect the network systems during the 19 hours and on recovery of the system.
Areas to be affected with water supply outages/low pressure/intermittent supply:
Northern aqueduct supplied reservoirs and areas:
The areas or suburbs that will be affected by this outage in the northern region are:
Southern aqueduct supplied reservoirs and areas:
Parts of Nagina
Southern aqueduct, Westville reservoirs and supplied areas:
Durban Heights reservoir 1 supplied areas:
New Germany Industrial
Consumers are urged to reduce consumption by 50% during the week of this shutdown (one day prior to the shut date and three days after the shut date), the following water usage activities are prohibited during the week of the shut;
No watering of gardens
No car washing
No filling of pools
All queries regarding water supply must be referred to the city’s call centre via:
Contact Centre Toll-free Number: 080 311 1111
WhatsApp Fault Reporting Line: 073 148 3477